Frequently Asked Questions

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Frequently Asked Questions (FAQs)

Find quick answers to common questions about our services, support options, and how Unity Service can assist you. If you need further help, our friendly team is always here for you.

Unity Service offers a wide range of disability and aged care services, including personal care, community participation, domestic assistance, transport, respite care, and more. Our services are tailored to meet individual needs and goals.

Our services are available to individuals funded through the NDIS, Home Care Packages, private funding, and self-managed plans across Western Australia and Victoria.

You can get started by contacting us directly. Our friendly team will guide you through the process, assess your needs, and develop a personalised care plan.

📞 Call: 1800 552 306
📧 Email: info@unityservice.com.au

We currently provide services across Western Australia and Victoria, including metropolitan and surrounding regions. Please contact us to confirm service availability in your area.

Yes, absolutely. We believe in choice and control, and we work closely with you to match you with a support worker who suits your preferences, needs, and cultural background.

Yes. All our support workers are trained, experienced, and undergo regular checks, including background screening and ongoing professional development.

Care plans are created collaboratively with you, your family, and any relevant professionals. We ensure your goals, preferences, and cultural values are at the centre of your support.

Yes. Your care plan is flexible and can be reviewed and updated at any time to reflect changes in your needs, goals, or circumstances.

We do our best to accommodate urgent or short-notice requests, depending on availability. Please contact us as soon as possible if you require immediate support.

We welcome all feedback as it helps us improve our services. You can contact us directly, and we will respond respectfully and promptly.

📞 Call: 1800 552 306
📧 Email: info@unityservice.com.au

Our Perth office is located at:

📍 4 Cobbler Place, Mirrabooka WA 6061

You can reach us via:

📞 Phone: 1800 552 306
📧 Email: info@unityservice.com.au

Our team is happy to assist with any questions or enquiries.

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